Notice of Nondiscrimination and Language Assistance
MCNA's Policy of Nondiscrimination
MCNA complies with applicable civil rights laws. MCNA does not discriminate on the basis of race, color, national origin, age, disability, or sex (including pregnancy, sexual orientation, and gender identity). We do not exclude people or treat them less favorably because of race, color, national origin, age, disability, or sex.
We provide free aids and services to help you communicate with us. You can ask for interpreters and materials in other languages. You can also ask for materials in other formats such as large print. We also provide reasonable adjustments for persons with disabilities.
Call the toll-free number on your Member ID Card if you need these services.
If you believe that MCNA has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can send a complaint to the Civil Rights Coordinator:
Address: Civil Rights Coordinator, MCNA Dental, P.O. Box 740370, Atlanta, GA 30374-0370
Call the toll-free number on your Member ID Card if you need help filing a complaint.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights:
Address: U.S. Department of Health and Human Services, 200 Independence Avenue, SW, Room 509F, HHH Building, Washington, D.C. 20201
Telephone: 1-800-368-1019 or TDD: 1-800-537-7697
Complaint forms are available at: https://www.hhs.gov/ocr/complaints/index.html
This notice is available at: https://www.mcna.net
Language Assistance Services
Free language assistance services are available to you. Appropriate auxiliary aids and services to provide information in accessible formats are also available for free. Call 1-866-608-9422.
Spanish: ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. También están disponibles de forma gratuita ayuda y servicios auxiliares apropiados para proporcionar información en formatos accesibles. Llame al 1-866-608-9422.
Chinese: 中文 注意：如果您说[中文]，我们将免费为您提供语言协助服务。我们还免费提 供适当的 辅助工具和服务，以无障碍格式提供信息。致电 1-866-608-9422.
Ilocano: PANANGIKASO: No agsasaoka iti Ilocano, magun-odmo dagiti libre a serbisio ti tulong iti pagsasao. Libre met laeng a magun-odan dagiti maitutop a katulongan ken serbisio a mangipaay iti impormasion kadagiti ma-akses a pormat. Awagan ti 1-866-608-9422.
Portuguese: Serviços gratuitos de assistência linguística estão disponíveis para você. Auxílios e serviços auxiliares apropriados para fornecer informações em formatos acessíveis também estão disponíveis gratuitamente. Ligue para 1-866-608-9422.
German: ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlose Sprachassistenzdienste zur Verfügung. Entsprechende Hilfsmittel und Dienste zur Bereitstellung von Informationen in barrierefreien Formaten stehen ebenfalls kostenlos zur Verfügung. Rufen Sie 1-866-608-9422.
Vietnamese: LƯU Ý: Nếu bạn nói tiếng Việt, chúng tôi cung cấp miễn phí các dịch vụ hỗ trợ ngôn ngữ. Các hỗ trợ dịch vụ phù hợp để cung cấp thông tin theo các định dạng dễ tiếp cận cũng được cung cấp miễn phí. Vui lòng gọi theo số 1-866-608-9422.
Navajo: SHOOH: Diné bee yániłti'gogo, saad bee aná'awo' bee áka'anída'awo'ít'áá jiik'eh ná hólǫ́. Bee ahił hane'go bee nida'anishí t'áá ákodaat'éhígíí dóó bee áka'anída'wo'í áko bee baa hane'í bee hadadilyaa bich'į' ahoot'i'ígíí éí t'áá jiik'eh hólǫ́. Kohjį' 1-866-608-9422.
Japanese: 注：日本語を話される場合、無料の言語支援サービスをご利用いただけます。ア クセシブル （誰もが利用できるよう配慮された）な形式で情報を提供するための 適切な補助支援やサー ビスも無料でご利用いただけます。1-866-608-9422.
Arabic: نبيه: إذا كنت تتحدث اللغة العربية، فستتوفر لك خدمات المساعدة اللغوية المجانية. كما تتوفر وسائل مساعدة وخدمات مناسبة لتوفير المعلومات بتنسيقات يمكن الوصول إليها مجانا. اتصل على الرق م 9422-608-866-1-
Greek: ΠΡΟΣΟΧΗ: Εάν μιλάτε ελληνικά, υπάρχουν διαθέσιμες δωρεάν υπηρεσίες υποστήριξης στη συγκεκριμένη γλώσσα. Διατίθενται δωρεάν κατάλληλα βοηθήματα και υπηρεσίες για παροχή πληροφοριών σε προσβάσιμες μορφές. Καλέστε το 1-866-608-9422.
Serbo-Croatian: OBAVJEŠTENJE: Ako govorite srpsko-hrvatski, usluge jezičke pomoći dostupne su vam besplatno. Odgovarajuća pomoćna pomagala i usluge za pružanje informacija u dostupni formati su takođe besplatni. Nazovite 1-866-608-9422.
Russian: ВНИМАНИЕ: Если вы говорите на русский, вам доступны бесплатные услуги языковой поддержки. Соответствующие вспомогательные средства и услуги по предоставлению информации в доступных форматах также предоставляются бесплатно. Позвоните по телефону 1-866-608-9422.
Tagalog: PAALALA: Kung nagsasalita ka ng Tagalog, magagamit mo ang mga libreng serbisyong tulong sa wika. Magagamit din nang libre ang mga naaangkop na auxiliary na tulong at serbisyo upang magbigay ng impormasyon sa mga naa-access na format. Tumawag sa 1-866-608-9422.
Korean: 주의: [한국어]를 사용하시는 경우 무료 언어 지원 서비스를 이용하실 수 있습니다. 이용 가능한 형식으로 정보를 제공하는 적절한 보조 기구 및 서비스도 무료로 제공됩니다. 1-866-608-9422.
French: Des services d'assistance linguistique gratuits sont à votre disposition. Des aides et services auxiliaires appropriés pour fournir des informations dans des formats accessibles sont également disponibles gratuitement. Appelez le 1-866-608-9422.